J Maze Design takes pride in providing top-notch customer service. That's why we offer a variety of mediums to put you in contact with the tech support you need. We offer a large tutorial section here on our website, an online support form, and, of course, you can always call or e-mail us directly. We strive to provide our customers with the best and will work hard to answer your questions as soon as possible.

Uploading With FTP

Step 1: Obtain FTP client software.

Uploading to the server through FTP requires special software. Most computer systems do not come with FTP clients, so you will have to download one from the Internet. We suggest:

IBM/Windows: LeechFTP (free), WS_FTP LE (free), FTP Explorer (free), CuteFTP (free trial).

Macintosh: Fetch (free), Transmit (free trial).

Step 2: Connect to the server.

All FTP clients need the following information:

  • Username - This is your control panel username.
  • Password - This is your control panel password.
  • Address - This is the address of the server. Use ftp.yourdomain.com
  • Port - Use the default port (21).

Some clients may ask for the host type (select "auto"), ASCII/Binary/Auto (select "auto), and the initial remote folder (you may leave this blank or change it to /domains/yourdomain.com/public_html to start off in the main web directory).

Step 3: Open the public_html directory and upload your files.

If you have more than one domain hosted on your account you should first enter the /domains directory, then the domain you want to edit, then the public_html directory.

To upload, highlight the files/folders on your computer and drag them into the appropriate directory on the remote server. Each FTP client operates differently, so please consult its help file for complete instructions

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King Pine Ski Area's web site utilizes our sick web site management software, Ski PRISM. THe site is easier to navigate with a variety of options to interact and connect with King Pine. Additionally, an enhanced snow report gives skiers and riders a clear picture of the conditions on the mountain before they arrive. With the implementation of Ski PRISM, King Pine has complete control over its website via a backend content management system that accessible 24/7/365 from any computer with an internet connection. This gives staff the ability to update everything from page content, to news and events, to ecommerce listings. Their snowreport feeds directly to SnowCountry and Resorts Interactive alleviating the need for a staff member to spend valuable time logging into to multiple sites to keep conditions current. Additionally, King Pine's e-commerce system has received a boost with the ability to add step pricing, quantity discounts, and black out dates to everything from season passes to lift tickets to gift certificates.